You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jeff H.8's avatar
Jeff H.8
Helpful | Level 6
8 months ago

JPG Files don't display in File Explorer Preview Pane

Windows 10 64bit Edition 22H2  Dropbox v 192.4.7629   JPG files in a dropbox folder do not display in the File Explorer Preview Pane.  I can move the same file from the dropbox folder to any fo...
Desktop
Dropbox Basic
Preview
Windows
anazacco's avatar
anazacco
Explorer | Level 4

Same here but NO file types at all in DB "only online". I need to open them, close, and thereafter preview works. ?...

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hey anazacco, so basically, you need to make them available offline first, right?

  • anazacco's avatar
    anazacco
    Explorer | Level 4
    8 months ago

    Right. Which never happened until now. Just by clicking on their name I could see for instance their size, which I needed in order to know whether I wish to reduce it (which I do several times a day). Now I first must open, see size, reduce (or not), and close. Really cumbersome.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      7 months ago

      Hey anazacco - sorry to jump in here, but could you try updating the app's version from this page directly and let us know if this persists? 

      • anazacco's avatar
        anazacco
        Explorer | Level 4
        7 months ago

        Hello and thanks for replying. However, nothing happens afer double-clicking the update .dmg...

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