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Malmacdowall's avatar
Malmacdowall
Helpful | Level 6
8 years ago

Ios11.0.1 “Cannot save file” error saving from Office apps to Dropbox

Issues since latest ios11.0.1 update on IPad.  Error in excel, word, PowerPoint when “Save as” and selecting a Dropbox file. Error message is “Cannot Save File.  That file name wont work because it...
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  • Sanchez's avatar
    Sanchez
    7 years ago
    Hey Tundragal, welcome to our community! 

    Can you please make sure that you’ve updated the Microsoft apps on your iPad Pro, and try again? 

    If you continue to experience the issue, then we should put you in touch with our support team for further investigation. If that’s the case, you can submit a support ticket here, or I can initiate one for you, using the email address associated with your forum profile. 

    Let me know! 
    Cheers
Me8742's avatar
Me8742
New member | Level 2
7 years ago

I always used to download to Dropbox - bills I’d been sent accounts etc on my iPad . This no longer works. - Haven’t checked on my iMac - The file that downloads is gibberish.

BUT I can download to the new Files app on my iPad - maybe Apple has done something to make downloading to Dropbox unworkable.

photos from Safari still works okay.

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