You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jose3333's avatar
Jose3333
Explorer | Level 3
2 years ago

impossible to export data

Hello, I have an old basic version of dropbox where I have 6.53G of data. I would like to save this data on my hard drive and I can't. Thank you in advance for your assistance. ...
Export
Jose3333's avatar
Jose3333
Explorer | Level 3

 

Thank you for your help.
I have an old version of dropbox - dropbox basic - with 6.53G of data. I am under Ubuntu. I don't see how to export my data to a hard drive. I can take a screenshot if necessary.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Are you not able to log into your account through a web browser and download your files from there Jose3333? 

  • Jose3333's avatar
    Jose3333
    Explorer | Level 3
    2 years ago

    in fact, in my count it's Jose jose, but for this discussion it's Jose3333

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks for your reply, Jose3333.

       

      I would suggest logging in to your account on dropbox.com and going to the "all files" page to locate your files.

       

      From there you can download them to your computer and then move them to the hard drive you prefer.

      • Jose3333's avatar
        Jose3333
        Explorer | Level 3
        2 years ago

         

        I don't see download!That's my scrennshot

         

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions