You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

stinchcomber's avatar
stinchcomber
New member | Level 2
2 months ago

I'm trying to delete and download my files from Dropbox, but I'm unable to do so.

I have deleted all my connections and I still get this message.  What am I doing wrong?     I just want to download everything and move to another service.  I find dropbox far too complicated n...
Delete
Download
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey stinchcomber, hope it’s OK to jump in. Do you see any files that you want to delete here? If yes, you can delete them this way.

Other than that, you can download your files with these steps (please keep in mind there's a 250GB downloading limit from the website, so if you want to download content larger than that, you'll need to do so in batches).

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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