You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Terry H.13
10 years agoNew member | Level 1
I have an issue with my videos' quality when on the website. Can you shed some light?
I upload videos from my iphone 6 plus. When I view them on my phone with the Dropbox app, they are far less sharp than the original. When I view them from the Dropbox website, they are better, but st...
- 9 years ago
Hi all,
Please keep in mind that the preview does not offer the same quality as the original file. Specifically, the quality of the preview depends on your internet connection at the time when you're trying to view it.
You can always access the original quality file by downloading it to your device.
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
Mark
9 years agoSuper User II
Why can't the player handle up to 1920x1080?
Because its designed to give a condensed preview of the file only.
If you want more than 15 mins and the original quality you need to download it to your computer and play it from there.
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