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Forum Discussion
I downloaded my files and got a corrupt file
Hi,
I had to register again to try and solve this issue cuz I really want to recover my files. I had videos and photos very important to me and I can't believe I lost them now. So, please, anyome, if you can help me I'll be really thankful!
So, first, I decided to delete my previous account. For reasons, I had Dropbox for a long time and I had 5GB of space. I downloaded this files and decided to delete my previous account. In part, I am to blame for not checking before deleting my account... But the file I downloaded, didn't give me any sort of error and neither Dropbox told me I could or couldn't download my files. So, I did what I'm used to do. Grab a folder, download that folder and then delete the files.
So, now it turns out that the file I downloaded around 2GB, can't be opened. It doesn't show me any files, even though the zip says it has a little over 2GB of files. Please help! Is there a way I can recover my files?
MJoseMijangos wrote:
I was fearing that... but I still have the zip file, there's absolutely nothing I can do about it?Nothing from the Dropbox side as you already deleted the account. I'd try opening the Zip file on another computer, or maybe use a different software such as 7Zip, Winrar, etc., to see if they can open it.
- Rich
Super User II
MJoseMijangos wrote:
I decided to delete my previous account. ... Please help! Is there a way I can recover my files?
If you deleted your account, there's no way to recover files from that account. The account and any files in it would already be gone.
- I was fearing that... but I still have the zip file, there's absolutely nothing I can do about it?
- Rich
MJoseMijangos wrote:
I was fearing that... but I still have the zip file, there's absolutely nothing I can do about it?Nothing from the Dropbox side as you already deleted the account. I'd try opening the Zip file on another computer, or maybe use a different software such as 7Zip, Winrar, etc., to see if they can open it.
- The same happened with me.
- After sharing do not opening data
- Bit drop box only allow to create link and share but after sharing it's doesn't open it and link sharing found corrupt file or no data msg.
