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Forum Discussion
Clzufall
5 years agoHelpful | Level 5
I can't scroll down through my files
I am unable to scroll down through my files.
- 5 years ago
In that case, have you ensured that you're using the latest stable version of Safari Clzufall?
Since you didn't get any different results after clearing the browser's cache and on a private browsing window, there might be a pending update on your browser that's essential for all the visual elements of our website to load normally.
That said, I'm glad it seems to be working just fine on other browsers, like Chrome for example.
Clzufall
Helpful | Level 5
Safari is the one not working. I can use Chrome, it works fine.
Walter
5 years agoDropbox Staff
In that case, have you ensured that you're using the latest stable version of Safari Clzufall?
Since you didn't get any different results after clearing the browser's cache and on a private browsing window, there might be a pending update on your browser that's essential for all the visual elements of our website to load normally.
That said, I'm glad it seems to be working just fine on other browsers, like Chrome for example.
- rfugatti4 years agoNew member | Level 2
This is happening to me too. Sucks. I'm also on Safari. Started happening recently.
- Breeoxd2 years agoHelpful | Level 5
When is someone on Dropbox going to actually fix this issue? I'm tired of chatting with people who don't know anything and constantly promise to "escalate" when we can't scroll, can't sort items that are starred or search results alphabetically, export folders on our phones etc. You need to do BETTER.
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