You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Michael P.121's avatar
Michael P.121
New member | Level 2
6 months ago

I can't open or access any of my Vault files, they are gone.

I cannot open or access any of my files from my vault!!!   all gone, not there or I cannot see or access or download them.  Did dropbox delete them all?  I click on vault and enter my pin then no fil...
  • Michael P.121's avatar
    Michael P.121
    6 months ago

    found them using a different browser

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!