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Forum Discussion
I cannot open my Quicken Backup Files
I use Dropbox with my windows Quicken account. For the last week, I cannot open any of my Quicken backup files from Dropbox. I have spent hours with customer support from Quicken just for them to tel...
I gave up trying to get the 2023 Quicken files to work, so I reentered all my 2023 Quicken transactions. Thank you all for your help in this matter.
Yes, I have a Dropbox folder. This is what I currently get after trying to open a Quicken file from the Dropbox folder from my computer.
Megan
Dropbox Staff
Dropbox StaffHi cjbarnhart, can you try to quit the Dropbox app, and then try to open them?
Do you notice any difference then?
If you mean logging out of Dropbox and then logging in again. Yes, I have done this, and the problem still persists.
- Rich
Super User II
cjbarnhart wrote:
If you mean logging out of Dropbox and then logging in again. Yes, I have done this, and the problem still persists.
Is the file stored locally (Available offline) or is it Online-only? Right-click the file and select Make available offline, then try to open it in Quicken.
When I right click the Dropbox file stored locally, I don't see an option to make available offline.
