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Forum Discussion

phelix9's avatar
phelix9
Helpful | Level 5
3 years ago

How to restore folder I deleted off local drive

My work supervisor instructed me to install the Dropbox app on my Macbook and shared a folder with me. I was incorrectly told to make the files available for offline viewing. Two days later my SSD wa...
Desktop
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  • phelix9's avatar
    phelix9
    3 years ago

    I was able to re-download the missing shared folder and have it set to online only. I do not see options for selective sync vs. smart sync when I right-click the folder. I think it works the way I want it to now though because it is not taking up that much space on my local SSD. I can see all the files now though, which is exactly what I needed.

     

    This article was helpful in getting me back to where I needed to be: https://help.dropbox.com/installs-integrations/desktop/advanced-reinstall

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
Thanks for posting on our forum, phelix9.
 
Keep in mind that if you want to open a file and work on it, you’ll first need to make it local on your device and download its contents, in which case it’ll start taking up hard drive space from your computer once again. 
 
Let’s have a closer look though into your local Dropbox folder. 
 
First off, can you please check your device’s menu bar, and let me know if you can see a small Dropbox icon at the moment? If yes, hover over it and send me its syncing status and app version. 
 
Now, about the main difference between the two features; with selective sync, you can choose entire folders to be removed completely from the desktop app (these folders still remain visible on your web account). However, you can make individual files online-only, which will replace the actual file with a placeholder that’s still visible on the Dropbox app and doesn’t take up as much space. 
 
Hope this helps a bit! Let me know when you’ve got more updates.
phelix9's avatar
phelix9
Helpful | Level 5
3 years ago

I was able to re-download the missing shared folder and have it set to online only. I do not see options for selective sync vs. smart sync when I right-click the folder. I think it works the way I want it to now though because it is not taking up that much space on my local SSD. I can see all the files now though, which is exactly what I needed.

 

This article was helpful in getting me back to where I needed to be: https://help.dropbox.com/installs-integrations/desktop/advanced-reinstall

  • Yuppyboy17's avatar
    Yuppyboy17
    New member | Level 2
    3 years ago
    I’m having trouble
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      3 years ago

      Yuppyboy17 we need to know why though before we can help

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