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Forum Discussion

el_abuelo's avatar
el_abuelo
Explorer | Level 4
4 years ago

How to completely disable Backup function?

I did NOT ask for Backup feature.

Backup just came and messed with my Desktop, not asking for any authorization.

Every time I open Preferences then Backup, Manage, three folders (Desktop, Documents, Download), are already checked. Why???

Now, since every **bleep** morning when I turn on my PC the DropBox Backup asks me to backup two units, two Ram Disks that must NOT be touched at all, I really have enough.

How can I completely disable Backup feature?

 

Thanks in advance,

Fabio

 

Computer Backup
Delete
Desktop
Download
Dropbox Backup
Space and storage
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Hi el_abuelo, thanks for posting on the Community.

    I understand your frustration over the computer backup feature.

    Have you tried disabling it using these steps? Did you choose the option afterwards to move the files have to their default locations?

    Keep me updated with any progress!
    • el_abuelo's avatar
      el_abuelo
      Explorer | Level 4
      4 years ago

      I thought I had been clear... every time I click on "Manage" in Backup tag, I find "Desktop", "Documents" and "Download" already checked.

      - If I uncheck that, "Configure" button (I don't have it in english, sorry) is disabled and I cannot continue.

      - If I just click on the button, instead, the Backup starts (!!!),

      and now it just ruined my Desktop again!!!

      Enough.

      Please just tell me how to disable backup for good.

       

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago
        Just to clarify, deselecting the folders and then clicking 'Save' doesn't disable the computer backup, since that is the primary method to do so?
  • Gio_dd's avatar
    Gio_dd
    New member | Level 2
    3 years ago

    hello everyone. I made a mistake, I wanted to backup the screenshota of my computer on my dropbox, but I have done the backup of everything on my computer instead and I don't know how to go back. please help me

      • lenaa's avatar
        lenaa
        New member | Level 2
        3 years ago

        Hello,

        I have the basic subscription of dropbox (only 2GB).

        As I started dropbox connected my pc files, first the 2 GB are already used and second I cant remove my files without deleting them..

        How can I reconnect my PC files from dropbox without delete them, so that I have my 2GB back?

         

        Thanks for your help

  • Linas N's avatar
    Linas N
    New member | Level 2
    3 years ago

    How do I get out of backup &restore my desktop to what it was before?

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi Linas N, let's get straight into this!

       

      You can disable Computer backup, by following these steps. Can you give them a go? 

       

      Keep me updated on the results. 

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