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mnc50515's avatar
mnc50515
Helpful | Level 5
6 years ago

How do you turn off Dropbox Transfer notifications

I know Transfer is still beta, but is there a way to turn off notifications for it?  I get an email and a badge on the dropbox menubar icon every time a file is downloaded.
Desktop
Download
Dropbox Transfer
Notifications
  • Lusil's avatar
    Lusil
    6 years ago

    Thanks for the screenshots, mnc50515!

    Although there isn't currently a way to change the notification settings specifically for this feature, I'd be more than happy to pass your comments along to the dev team for review. 

    I understand that this may not be the ideal reply you were looking for, but I do hope it helps to some extent. 

    In the meantime, let me know if you have any other questions and I'll make sure to get back to you as soon as possible. Cheers!

pk_nyc's avatar
pk_nyc
Helpful | Level 6
2 years ago

Was just directed here by support. After a couple back and forth emails over two days, where they insisted I just needed to go to settings to turn off these notifications, they were like "oh, whoops, guess you can't. Maybe go post the idea and see if anyone agrees?"

 

Of course I see the idea was already posted 1,206 days ago, and no one has done anything about it.

 

How does it make sense to add a new type of notification and not take the trivial additional step of adding a checkbox for it alongside the other checkboxes to control notifications?!

  • ianrobbo10's avatar
    ianrobbo10
    New member | Level 2
    2 years ago

    How has this still not been fixed after almost FOUR YEARS of people complaining about it? I reckon I get about 50 emails a day from Dropbox Transfer - about to expire / you've created a link / someone has downloaded your file, all of which I delete without even looking at them. And your support team still clearly have no idea about it as they told me to turn off notifications in settings. I'm going to stop using this service, it's adding a whole extra layer of admin to my already busy working day and it's frankly a joke that you can't get your sh*t together enough to make this minor change after four years of complaints about it. Looking for another cloud service provider as of today.

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