We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
CHCLS
2 years agoNew member | Level 2
Getting an error (5XX) on the website
Hello DropBox,
Currently receiving Error (5XX). How long does it generally take to resolve this?
Thank you!
- 2 years ago
MENIMOR
2 years agoNew member | Level 2
does anyone have issues sign in the acount with the error masage x55?
- Veronica WrightHaus2 years agoNew member | Level 2
No but I keep getting a 5xx error message no matter what browser I use. It worked perfect a couple hours ago.
- Cabalka Marketing2 years agoNew member | Level 2
Yes, I am getting the same error code 5xx. Was working literally seconds ago and out of nowhere stopped. I tried restarting my computer and nothing is working? Also tried the help center, and there was nothing I could fine on the error code 5xx
- Cabalka Marketing2 years agoNew member | Level 2
I reached out and sent an email to the support team... Likewise said I should receive a response in 72hours 😒
- kcurrey752 years agoNew member | Level 2
I am having the same issue right now 1:11 PM EST time.
- emswebs2 years agoNew member | Level 2
Yes.
- calebiguess2 years agoNew member | Level 2
Yeah, I'm having the same issue here.
- JakeSwoyer2 years agoNew member | Level 2
I am getting the same error message.
- Susan G.262 years agoHelpful | Level 6
Yes! Can't get in at all!
- Robert R.372 years agoNew member | Level 2
Yep same issue here. Dropbox must be having login issues
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!