You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

youngshing's avatar
youngshing
New member | Level 2
2 months ago

Error when trying to export a Paper doc as PDF

I am trying export Dropbox paper documents into a pdf, it has been showing export failed.   Error message says: Export The export process failed.  Please try again later. _______ It has bee...
Dropbox Paper
Export
Web
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Thanks for bringing this to our attention, youngshing.

 

Are you following these steps to convert the Paper doc into a PDF?

 

If so, can you try from a different browser or a private browsing/incognito window, to see if it helps?

 

Let me know what you find.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!