We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Abbas Khan
3 years agoNew member | Level 2
Error (400) when downloading files from the website
I am Team Member of Unlimited Account of Dropbox, Given access to download the files , but when I do download , it give the Error ( 400), Any Solution about it... Pls
- 2 years ago
Hi Joetta Rodriguez and everyone,
An update here for us:
We passed Salesforce approval and the latest version (1.618) is listed publicly on this page:
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000000prqLEAQ&tab=d
If you are a Salesforce Admin, you can upgrade the package to 1.618 to resolve the issue.
Let us know if this works for you!
Sam
Ulfahaj997
New member | Level 2
Hi,
I have downloaded dropbox for salesforce. I am able to upload files and folder to dropbox through salesforce and view them on dropbox app.
However, I am having an issue where I am unable to access the added files through salesforce. When i click the name of the file on the dropbox widget in Salesforce, it will redirect me to error (400) page. Is this the expected behavior?
Walter
2 years agoDropbox Staff
Hey Ulfahaj997, thanks for bring this to our attention.
I just wanted to mention that our team is aware of this issue and are currently looking into it.
We'll let you know more as soon as we have an update.
- patrickfitz2 years agoNew member | Level 2
How will we be made aware of the fix? It's not on your website as an issue being tracked.
- Sam DBX2 years agoCommunity Manager
Hi everyone,
This is Sam from the Community team 👋🏽
Just to let you know that our team is actively working on this issue, and we should have an update soon.
Thanks for your patience so far,
Sam
- Joetta Rodriguez2 years agoHelpful | Level 6
sam and dropbox thank you for the reply, but we are really in need of assistance. It is extremely frustrating trying to use this software when it is not running at the capacity in which it was intended. Thank you
- Joetta Rodriguez2 years agoHelpful | Level 6
EXACTLY! dropbox
please help!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!