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Forum Discussion
Dropbox not searchable in MacOS Ventura 13.1
Since the recent Dropbox update, I can no longer search for files in Dropbox on my Mac. I have been using Dropbox for over 10 years and have never had this problem before. It's making life extremel...
Hello everyone!
I bought a mac studio running ventura, and I cannot search my dropbox folder. If I search from the root directory everything works fine, but if I search within the dropbox folder no results appear.
Another interesting thing is that initially "older" files and folders would appear in the search, but newer files not!
I wiped everything and reinstalled from scratch and restored from time machine and from a CCC disk backup, and now none of the files appear in the search results.
I tried forcing a reindexing but that does not seam to work.
I tried installing a new dropbox app and allowing the dropbox folder to be populated from the cloud, and that does not seem to work either...
Any help would be appreciated
Hannah
Dropbox Staff
Dropbox StaffHey gzamba, sorry to see you're having trouble with this.
If you've rebuilt your spotlight index and it's still not working, perhaps you can try the solution provided by another user here, as it seems to have worked for other users as well.
I have tried that and it did not work.
I wiped everything again and reinstalled everything, then restored my files from my backup without linking the dropbox app.
everything works fine within the dropbox folder which is now just an ordinary folder (since dropbox is not active).
Once I link and activate dropbox, spotlight search within the dropbox folder does not work!!!
Also, if I log in from a different account, that does not have dropbox, then searching within the dropbox folder of the main account works fine!!!
All of this makes sense to me. The problem lies with dropbox and ventura and how they interact...
I guess that if I let the new dropbox app move my dropbox folder to the cloudstorage folder functionality should be restored???
Any ideas?
- Megan
Hi gzamba, can you clarify the version of the app that you use at the moment?
You can find this by locating your Dropbox icon on your menu bar, next to your WiFi and hovering your mouse there. It sounds like you haven't updated the app to the new Dropbox for macOS, right?
If you have any available screenshots from your searches and how they appear on your end, that'd be great, thanks!
Hi there!
I have updated the dropbox app to 175.3.5544 and I still have the same problem.
I use dropbox for most of my day-to-day files.
When I use spotlight WITHIN Dropbox folder I get no results. If I do the same search from "this mac" I get the correct results.
