You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox Account Looks Different From My Entire Team
When I log into my company's Dropbox account using the standard username and password it looks completely different from the rest of my team. I am seeing different folders, can't access necessary fil...
Nancy
Dropbox Staff
Dropbox StaffThanks for posting on the forum, DreamboxUser100!
If I get this right, the Dropbox account you’re signing in to is part/member of a Business team, correct?
Is it possible to send over a screenshot of what you see and provide the names of a few files/folders you’re missing (unless the names can’t be disclosed publicly), so that I can have a visual?
Let me know, when you’ve got more updates.
Hi Nancy,
We have folders dating back to 2019 and folders for every month within those folders as well. However, when I log in, I only see four folders that I am not familiar with and all other files are missing. There are only two out 10 of us that have this issue.
Unfortunately I don't believe I can send screenshots since this is a public conversation. If you have an email, I'd love to send you further information!
Thanks
