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Forum Discussion
drop box has deleted all my download files in download folder on mac
drop box has deleted all my download files in download folder on mac
how can i restore the downloads that drop box has somewhat deleted and replaced with the folder name in finder "My files in ...
Jay
Dropbox Staff
Dropbox StaffHi dragonballs, thanks for messaging today!
It sounds like you've enabled the computer backup feature. Could you try disabling it and choose to move the files back to their default locations?
If you have any missing files that were synced to the site, could you try recovering them from here?
Keep me updated with any progress!
Hi Jay
The backup wasn't activated its still on "Set up"
The link does not have any files to recover?
I haven't synced any files, drop box has replaced my downloads with its own empty file name
There was over 50GB of files in the downloads folder that disappeared in seconds
- Jay
Could you try searching for a file name in the folder to see if it was moved elsewhere on your machine?
If it isn't there, or in the recycle bin or trash, then you can try to recover the files from the local machine from the recycle bin, or using a third party app or service to do so.
yes, i've located the files using spotlight and copy pasted them back into the downloads folder.
I've also deleted dropbox
thanks for your help
- Jay
I'm happy to hear that you were able to locate the files on your computer, dragonballs!
If you need any further assistance, feel free to let us know. Enjoy the rest of your week!
