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Forum Discussion
Downloading mp4 from drop box to my desktop not working
I have tried downloading mp4 videos from drop box to my desktop both individually and as a zipped file and the videos will not play in quicktime. The zipped folder does not open at all.
- If its larger than about 2gb the zip files can get corrupt. Download them one at a time, or, install Dropbox (www.dropbox.com/downloading) and let them download locally that way.
You do, however, need to make sure that the computer has the appropriate codecs to play everything installed. Hi,
There might be number of reasons why QuickTime is not playing your mp4 files. But the main reason i believe is unsupported codec used in your MP4.
First of all, MP4 is just a container with packaged video and audio streams that can be encoded with number of different codecs. And Apple's QuickTime supports only certain video and audio codecs in your MP4 format. If your mp4 file has unsupported codecs QuickTime will not play it.
I'd recommend you to use VLC Media Player (https://www.videolan.org/vlc/index.html) or K-Lite codec pack that comes with Media Player Classic (https://www.codecguide.com/download_kl.htm). Both of them are free, constantly updated and support virtually all existing video and audio codecs.
Lusil
Dropbox Staff
Dropbox Staff
