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Forum Discussion
Viratvicky
3 years agoNew member | Level 2
Downloading Large files
How to download large folders, when I click the download button, it was not worked, instead of saying this on the top corner 'this zip file is too large'
- 3 years ago
Viratvicky wrote:
How to download large folders, when I click the download button, it was not worked, instead of saying this on the top corner 'this zip file is too large'
In order to download a folder as a Zip, it needs to contain less than 20GB of data and fewer than 10,000 files. If the folder is larger than either of those, you'll need to download the files within the folder individually, or use the Dropbox application on your computer and let the folder sync to your drive.
Rich
3 years agoSuper User II
Viratvicky wrote:
How to download large folders, when I click the download button, it was not worked, instead of saying this on the top corner 'this zip file is too large'
In order to download a folder as a Zip, it needs to contain less than 20GB of data and fewer than 10,000 files. If the folder is larger than either of those, you'll need to download the files within the folder individually, or use the Dropbox application on your computer and let the folder sync to your drive.
- james spach2 years agoExplorer | Level 3
I have a client that has posted very large media files (2-300gb) to his server and shared them with me. They won't download. dropbox support suggest I take them out of the folder and download them individually - we're not talking folders, these are stand alone files. How do I fix this?
- Megan2 years agoDropbox Staff
Hi james spach, welcome to our Community!
How did he share these files with you? Did he use a File Transfer, shared link or shared folder?
Also, do you get any specific errors when trying to download the content? And if yes, what is the error?
Let me know, and we'll take it from there!
- james spach2 years agoExplorer | Level 3
I started by using a shared link and downloading the media files posted. 263GB. It created a zip file that could not be opened. I then brought it into my account, synced to my hard drive - it took almost 4 hours to sync the files - and then import the files in an Avid editing system. This entire process took longer to import media than to actually edit the show. My internet connection is hard wired and running 583mbps. I was expecting some very large files to be posted to me and I asked if there were any shortcuts, I was told no in a chat. Unfortunately this started on a Friday afternoon of a holiday weekend and I had no IT backup.
I spoke w/ IT briefly Monday night - we are going to use a different path for the large files.
I think dropbox works fine for the editing classes I'm teaching - we use much smaller files - but not set tp for the movement of very large files.
What I'd like to be able to is import the media files - a 1080p feature film is 180 -260gB, a 4K film between 700-1100gB - directly from a shared account into my editing system. I haven't tried to do this yet, the project that's giving me trouble is a freebee I'm doing that's only 263gB - but even that gave problems.
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