We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
atifozcelik
8 years agoNew member | Level 2
Downloaded files lose their original creation date
When I download a file from my DropBox it automatically takes the current date as the 'creation' date; ie. it looses its original creation date; this is a very big problem. Is there anything we can d...
- 8 years agoHey
The issue is that you are downloading from the website, so, in fact a new file is being made.
If you want to get everything with the original dates you need to download and install Dropbox on to your computer via www.dropbox.com/downloading. That will create a folder on your computer and download everything in your account to it. They will keep the original dates.
Mark
Super User II
Hey
The issue is that you are downloading from the website, so, in fact a new file is being made.
If you want to get everything with the original dates you need to download and install Dropbox on to your computer via www.dropbox.com/downloading. That will create a folder on your computer and download everything in your account to it. They will keep the original dates.
The issue is that you are downloading from the website, so, in fact a new file is being made.
If you want to get everything with the original dates you need to download and install Dropbox on to your computer via www.dropbox.com/downloading. That will create a folder on your computer and download everything in your account to it. They will keep the original dates.
Flipsideguy
6 years agoNew member | Level 2
I have the same issue. Even with syncing, all my videos have lost their original creation date. I have stored thousands of photos and videos of my children on my Dropbox. And it saddens me that I'll never know when a particular video was filmed. This is a dealbreaker for me, and I would tell everyone to not use Dropbox for storing memories.
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!