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yvettescott's avatar
yvettescott
Explorer | Level 3
5 years ago

Document with fillable fields

Hello, I have uploaded a document to Dropbox. It is a document with fillable fields. When I upload it to dropbox, it converts it to a pdf. I need the form to remain as a document with fillable fields...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
Hey there HowToDoIt; sorry to jump in here, but could you provide some additional information about the issue you're having?

Did you try any of the suggestions on this discussion?
HowToDoIt's avatar
HowToDoIt
Explorer | Level 3
4 years ago

Hi Walter! We created a fillable PDF (file with fillable text areas) that we would like to add to our clients' Drobpox folders to collect answers. The fillable fields stop being fillable if the file is open in Dropbox via browser or mobile app. If one opens it through the desktop Dropbox app, then the fillable aspect stays. I'm assuming that the issue is whether the file being dowloaded first or not - if downloaded through the desktop app, then either Adobe or Mac iOS will facilitate the filling-in, but if the file is open in the browser version of Dropbox, then it can't be filled in and opens as a preview of sorts, only to be commented on.  I know we can add an extension, but that will only take care of the issue for us, not for all clients' folders, correct?

 

Is there a workaround that you know of? What kind of file can we add to all clients' folders that will allow us to have clients type up answers into when opening the file in the browser version of Dropbox, both mobile and computer browsers? 

 

Thank you!

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Hi HowToDoIt, it isn't possible to fill in fields while previewing PDF files on the Dropbox site, since it is only for previewing and not editing directly.

    Hope this helps to clarify matters!

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