We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Document with fillable fields
Hello, I have uploaded a document to Dropbox. It is a document with fillable fields. When I upload it to dropbox, it converts it to a pdf. I need the form to remain as a document with fillable fields...
Jay
Dropbox Staff
Dropbox StaffHi yvettescott, thanks for messaging today!
Before you upload the file, is it already a PDF file, or was it another type of document?
PDF files can be edited using one of the extensions on the Dropbox site directly, if you're referring to editing files online.
Let me know more so that I can assist further!
Hello Jay,
Yes, it is already a pdf file but has fillable fields. I need it to remain with fillable fields. Dropbox converts it to a pdf without fillable fields when I upload it. It is a Plaintiff Fact Sheet for United States District Court and I need the clients to fill out the fillable fields and return it. I would appreciate any and all help with this form. Thank you!
- Daphne
Can you let me know if you're trying to edit the file through the website, using an integration yvettescott?
Or are the fields not available after the file is downloaded from Dropbox? In this case, please let me know which app you're using to open the file.
Daphne and Jay,
I am not editing the file over a shared link. I am not trying to edit the file through the website. When I uplaod the file, it is stripping the fillable forms. Is there a way for me to send the form to you?
- Daphne
Which app are you using to try and edit the file, yvettescott?
The reason I'm wondering this is that you'll need Adobe Reader 8 or later to be able to fill in the form, as outlined here.
The settings of the file shouldn't be affected when uploading/downloading in Dropbox, so this info will be very useful to know in order for us to find the root cause.
If you'd like to, you can send a shared link to the file. Please just bear in mind though, that this shouldn't contain any personal info, as this is a public forum.
Cheers!
