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Forum Discussion
Efreken7
5 years agoHelpful | Level 5
Desktop files/pictures disappeared after uninstalling - Mac OS 10.14.6
Hi Jay. There are a few similar queries but none seems to offer a practical solution to my frustrating problem.
After removing/uninstalling a recent 'Dropbox' application (and removing/emptyin...
- 5 years ago
Just jumping in here too, hey there Efreken7!
On a Mac device, dragging an app to the trash will uninstall the app for you.
This means that you can do a fresh install of the app from our website here.
During the setup of the app, it will ask if you want to set up the computer backup. From that window, you can choose to just enable this for the Desktop and not any other folder.
Let me know if this helps Lance!
Efreken7
Helpful | Level 5
Walter. I definitely did not uninstall the Drpbox App as I was unsure as to how to go about that function. Merely dragged into trash and then cleared out trash bin.
Before I try your valued suggestion, I thought iI should share what 'Dropbox' items/files are still showing on my Mac when I search my finder: com.dropbox.client.crashpad, com.getdropbox.garcon , Dropbox file solver.webarchive
After installing Dropbox as you suggest, do I find the 'Computer Backup' feature on the Dropbox App ..?
Thank you again for your input.
Lance
Daphne
5 years agoDropbox Staff
Just jumping in here too, hey there Efreken7!
On a Mac device, dragging an app to the trash will uninstall the app for you.
This means that you can do a fresh install of the app from our website here.
During the setup of the app, it will ask if you want to set up the computer backup. From that window, you can choose to just enable this for the Desktop and not any other folder.
Let me know if this helps Lance!
- Efreken75 years agoHelpful | Level 5
Daphne. Appreciate your input. I have just reinstalled Dropbox BUT did not see the computer backup option during the install. Now that I have Dropbox back, any chance of doing this computer backup now? I see I still have not got my full desktop functually back -(cannot move any items/files etc to my desktop). Thank you.
- Efreken75 years agoHelpful | Level 5
Daphne. Finally some good news. Reinstalled the Dropbox App a few minutes ago and wow ... have my Desktop and all the files back again!! Thank you for taking the time to suggest a resolution. It did work. Lance
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