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Forum Discussion

JohnK2's avatar
JohnK2
Collaborator | Level 8
5 years ago

Decryption fails running iOS 14.2

Just updated iPhone and iPad to iOS 14.2. Now, trying to open an encrypted file, it tell me "Decryption Failed. Null" If I open with Excel, it works fine. Anyone else having this issue?
Error Messages
Mobile
Third Party Integrations
  • CEBR's avatar
    CEBR
    4 years ago

    I also have success opening an encrypted file within Dropbox after updated 14.4 IOS update.  Thanks for everyone's help and input.

ltx's avatar
ltx
Helpful | Level 6
Hi, I can confirm the iOS 14.4 update fixed the Dropbox password issue too, just updated. You should update for the important iOS security patches too! Many thanks for the heads up Nealwald!
CEBR's avatar
CEBR
Helpful | Level 6
4 years ago

I also have success opening an encrypted file within Dropbox after updated 14.4 IOS update.  Thanks for everyone's help and input.

  • RRB74's avatar
    RRB74
    Explorer | Level 3
    4 years ago

    Updating to IOS 14.4 has worked for me too!

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