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Forum Discussion
Can't start Dropbox because of permission error
Hi!
I have two profiles on my Mac: one for my personal use, and one for my professional use. The profile for personal use has admin rights, the profile for professional use does not (but I could se...
Hi Walter!
That second solution didn't work either, but what I did was I set my Work profile on my Mac as an admin, deleted Dropbox doing the clean uninstall (your first solution), redownloaded and... it worked! I didn't try to have the same Dropbox accounts on both my Personal and Work profile... but that's ok - I can open both, I'll work with shared folders to transfer stuff from one to another and boom! Thanks a lot for your time and help.
Dear Experts,
I just (and successfully) changed the name of my admin folder on my Macbook Pro (OS 12.6.6) Now my Drobox App won't launch and I am presented with the following (which I don't understand a word of):
bn.BUILD_KEY: Dropbox
bn.VERSION: 178.4.4811
bn.constants.WINDOWS_SHELL_EXT_VERSION: 62
bn.is_frozen: True
machine_id: 2beb0037-9b0d-512f-b9bf-acace53ae85f
pid: 1120
ppid: 1
uid: 502
user_info: pwd.struct_passwd(pw_name='mortenflatau', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Morten Flatau', pw_dir='/Users/mortenflatau', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='mortenflatau', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Morten Flatau', pw_dir='/Users/mortenflatau', pw_shell='/bin/bash')
euid: 502
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'virumstraede', '_nsurlstoraged', '_serialnumberd'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'virumstraede', '_nsurlstoraged', '_serialnumberd'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/mortenflatau'
appdata: '/Users/virumstraede/.dropbox/instance1'
real_path='/Users/virumstraede/.dropbox/instance1'
not found
parent not found
dropbox_path: None
not found
parent not found
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/_5/lvgnssls55nd91zw94qlh7tc0000gp/T'
real_path='/private/var/folders/_5/lvgnssls55nd91zw94qlh7tc0000gp/T'
mode=0o40700 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 1227, in safe_makedirs
File "desktop/dropbox/fsutil.py", line 706, in safe_makedirs
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 213, in makedirs
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 213, in makedirs
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 223, in makedirs
PermissionError: [Errno 13] Permission denied: '/Users/virumstraede'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 7777, in main_startup
File "desktop/dropbox/client/main.py", line 2642, in initialize
File "desktop/dropbox/client/main.py", line 1590, in startup_low
File "desktop/dropbox/client/main.py", line 1236, in safe_makedirs
File "desktop/dropbox/fsutil.py", line 706, in safe_makedirs
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 213, in makedirs
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 213, in makedirs
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 223, in makedirs
PermissionError: [Errno 13] Permission denied: '/Users/virumstraede'
Can any of you people help me? I will be most grateful, I you can.
Hi Morten Flatau,
Execute following:
rm -rf ~/.dropbox
Now re-link your application, like start for the first time, on next launch. 😉
Hope this helps.
This is a line of code for use in Terminal, right?
Morten Flatau wrote:This is a line of code for use in Terminal, right?
Correct.
