You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
FStobacco
2 months agoExplorer | Level 4
How can I share folders with people outside my team?
My work has a Dropbpx business account, and I am admin. I want to create a shared folder within our DB-account to share with external collaborators. And I want to give some of them the persmission to...
Jay
Dropbox Staff
Hi FStobacco, thanks for bringing this to our attention.
Could you let me know in more detail what you're experiencing?
Have you enabled this setting to share folders outside of your team?
This will help me to assist further!
FStobacco
2 months agoExplorer | Level 4
Thank for yout reply Jay.
My workplace has business account with 5 licenses. I am one of them, and I have admin rights. Now I am trying to establish a shared folder with freelancers outside our organisation (and not part of the 5 people with a DB-license). So far so good. The problem starts when I want to enable one of the freelancers to also add external people to this shjared folder. In my admin conconsole I have the following settings:
Share links outside your team - ON
Default acsess for shared links - ANYONE WITH LINK
Default permission for shared links - EDIT
Set an expiration new for links shared outside your team - NONE
Require password for links shared outside your team - OFF
Blanket links restriction - OFF
Transfer - ON
Adding outside folders - ON
Anything I can do, or do I need to buy a licence for the freelancers I want to have the option of adding "outside team member" to our shared folders?
- Hannah2 months agoDropbox Staff
Hey FStobacco, what's the error you're seeing when you try to enable external users to share the folder with other external users, please?
- FStobacco2 months agoExplorer | Level 4
Hi Hannah
I don´t see where I can enable external users to share with other external users. I have the settings as listed above and what I do is:
- I share a folder with extarnal users
- I give them "can edit" priviliges
But when these external users try sharing the folder with other external users they get these messages:
"This can only be shared with the link"
and/or
"You don´t have permission to manage membership on this folder".
- Hannah2 months agoDropbox Staff
Thanks for that, FStobacco.
In the sharing tab of your admin console, in the "sharing externally" section under "direct sharing", can you change the setting to "On (Team + approved)" and then add the emails of the external collaborators, to see if that allows them to edit the folder?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!