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Forum Discussion
ameliebouan
5 years agoHelpful | Level 6
Can't start Dropbox because of permission error
Hi!
I have two profiles on my Mac: one for my personal use, and one for my professional use. The profile for personal use has admin rights, the profile for professional use does not (but I could se...
- 5 years ago
Hi Walter!
That second solution didn't work either, but what I did was I set my Work profile on my Mac as an admin, deleted Dropbox doing the clean uninstall (your first solution), redownloaded and... it worked! I didn't try to have the same Dropbox accounts on both my Personal and Work profile... but that's ok - I can open both, I'll work with shared folders to transfer stuff from one to another and boom! Thanks a lot for your time and help.
Kirk D.1
4 years agoExplorer | Level 3
I changed the letter of my disk drive that dropbox used. It was drive letter "d" and now the drive has been renamed to "e" .How do I get dropbox to look in drive "e". How can I get dropbox to look in the new drive?
bn.BUILD_KEY: Dropbox
bn.VERSION: 132.4.3800
bn.constants.WINDOWS_SHELL_EXT_VERSION: 49
bn.is_frozen: True
machine_id: 9588e6bf-44fc-4885-8f79-380fac42e8c1
pid: 4280
cwd: 'C:\\Users\\Kirk\\Desktop'
real_path='C:\\Users\\Kirk\\Desktop'
mode=0o40555 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
HOME: None
appdata: 'C:\\Users\\Kirk\\AppData\\Local\\Dropbox\\instance1'
real_path='C:\\Users\\Kirk\\AppData\\Local\\Dropbox\\instance1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
dropbox_path: 'D:\\Dropbox'
real_path='D:\\Dropbox'
not found
parent not found
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
mode=0o100777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\132.4.3800\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\132.4.3800\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Users\Kirk\AppData\Local\Temp
TEMP: C:\Users\Kirk\AppData\Local\Temp
tempdir: 'C:\\Users\\Kirk\\AppData\\Local\\Temp'
real_path='C:\\Users\\Kirk\\AppData\\Local\\Temp'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
Traceback (most recent call last):
File "dropbox\shared\error_util.pyc", line 30, in convert_error
File "dropbox\sync_engine\file_system\windows.pyc", line 339, in __init__
pywintypes.error: (21, 'CreateFileW', 'The device is not ready.')
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "dropbox\client\authentication\register_host_helper.pyc", line 723, in _on_register_host_success
File "dropbox\client\authentication\register_host_helper.pyc", line 899, in _handle_joining_leaving_cdm_team
File "dropbox\client\relocate_namespace_folders.pyc", line 686, in execute_pending_operations
File "dropbox\sync_engine\file_system\windows.pyc", line 410, in open
File "dropbox\sync_engine\file_system\windows.pyc", line 339, in __init__
File "contextlib.pyc", line 131, in __exit__
File "dropbox\shared\error_util.pyc", line 43, in convert_error
File "six.pyc", line 695, in reraise
File "dropbox\shared\error_util.pyc", line 30, in convert_error
File "dropbox\sync_engine\file_system\windows.pyc", line 339, in __init__
dropbox.sync_engine_boundary.file_system_exceptions.PermissionDeniedError: [Errno 13] The device is not ready.
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