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Forum Discussion
LTDTM
4 years agoHelpful | Level 6
Can't select iMac desktop "Pictures" folder to be backed up or synced.
Hello, when I started my 3 TB DropBox business trial last month I was under the impression I would be able to back up all my photos (over 1 TB) from my iMac desktop computer (not from my iPhone, whic...
- 4 years ago
I contacted DropBox Chat Support today and was informed that DropBox doesn't have the ability right now to backup the "Photos Library" on a Mac desktop. (This is NOT in regards to backing photos up taken on an iPhone).
The only solution is to manually drag the photos out of the Mac Photos application and into a folder and then put that folder on one of the 3 locations that DropBox can backup to (Desktop, Document, or Downloads).This means there is no automatic and consistent backup of photos, they would have to be manually added every time you take new photos. Therefore, I am now paying Apple iCloud for photo storage space as per DropBox's recommendation.
I urge DropBox to add this feature. Why do you allow the music folder (iTunes) and the movies folder (iMovies) to backup, but not the pictures folder (iPhoto/Photos)? Perplexing indeed.
To be clear for others. DropBox for Mac allows only these folders to be backed up:
Desktop
Documents
Downloads
Music
Movies
Sanchez
Dropbox Staff
Your post is very nicely structured and detailed! I’d like to check one more thing before we proceed. What version of the Dropbox desktop app are you running? You can hover your mouse pointer over our icon in your system tray, to show our app’s version.
Let me know, and we’ll go from there!
- LTDTM4 years agoHelpful | Level 6
I contacted DropBox Chat Support today and was informed that DropBox doesn't have the ability right now to backup the "Photos Library" on a Mac desktop. (This is NOT in regards to backing photos up taken on an iPhone).
The only solution is to manually drag the photos out of the Mac Photos application and into a folder and then put that folder on one of the 3 locations that DropBox can backup to (Desktop, Document, or Downloads).This means there is no automatic and consistent backup of photos, they would have to be manually added every time you take new photos. Therefore, I am now paying Apple iCloud for photo storage space as per DropBox's recommendation.
I urge DropBox to add this feature. Why do you allow the music folder (iTunes) and the movies folder (iMovies) to backup, but not the pictures folder (iPhoto/Photos)? Perplexing indeed.
To be clear for others. DropBox for Mac allows only these folders to be backed up:
Desktop
Documents
Downloads
Music
Movies- Lusil4 years agoDropbox StaffHey LTDTM, thanks for keeping us in the loop and for taking the time to share your thoughts on this with us.
I just wanted to let you know that you can check this thread out, where other users have expressed their interest in having more folder options to add to computer backup.
If you have any other questions for us, don't hesitate to give us another shout. Cheers!
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