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Forum Discussion
johnblakemore
3 years agoHelpful | Level 7
Can't open password protected file
One of my files is password protected but when I try to access it via Dropbox.com on my PC I put in my password but it says that it is incorrect. It is not incorrect. I can access the file via my Tab...
deb-reyn
2 years agoExplorer | Level 3
I have never had a problem accessing password protected word docs on my mac until yesterday, April 20, 2023. I get an error message "incorrect password" for every single document, when I know for certain I am entering the correct password. I tried on both firefox and chrome. No luck on either. This is my job so I have to be able to access these files. Thanks for any help!
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