my system: Edition Windows 11 Pro Version 22H2 Installiert am 05.10.2022 Betriebssystembuild 22621.2428
with latest updates from 2023-10
now I have downgraded dropbox latest beta to 185.4.6054 with offline installer because even after setting "do not use beta" in customer account, the small installer installed the beta again - maybe I was simply to fast..
problem example for image files: - there are no previews anymore - when trying to open this error is shown
copying it to another location outside of synced folder and decrypt the Folder/file there, everything is fine. The same it was before dropbox update within synced folders...
I also try reverting a .net update but here was no success either...
Sorry for resurrecting such an old thread: But Martin F.21 - was there ever a fix to this? I'm having the exact same issue! Opening the old boxcryptor-container out of dropbox was just not possible - simply copying the container to another location made it possible again. It seems like dropbox on Windows 11 somehow messes up the synched file somehow
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W11: not possible anymore to open encrypted files via good (old) boxcryptor. no matter which filetype and when it was last changed.
\n
Was possible without any problems before the update for the last 8+years
\n
\n
Installing non beta 185 doesn't solve this.
\n
\n
Moving the encrypted folder out of dropbox everything is fine again.
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Can't open encrypted files via Boxcryptor","moderationData":{"__ref":"ModerationData:moderation_data:724328"},"body":"
Hey Martin F.21, thanks for flagging this with us.
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Could you let us know some additional information so that we can assist further?
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For example, which version of the Dropbox desktop app are you running at the moment and what's your computer exact OS version?
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Also, could you send us a screenshot of any error you might be getting so that we can have a look too?
Could you let us know some additional information so that we can assist further?
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For example, which version of the Dropbox desktop app are you running at the moment and what's your computer exact OS version?
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Also, could you send us a screenshot of any error you might be getting so that we can have a look too?
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Thanks!
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Hi Walter,
thanks for getting back that fast.
my system: Edition Windows 11 Pro Version 22H2 Installiert am 05.10.2022 Betriebssystembuild 22621.2428
with latest updates from 2023-10
now I have downgraded dropbox latest beta to 185.4.6054 with offline installer because even after setting \"do not use beta\" in customer account, the small installer installed the beta again - maybe I was simply to fast..
problem example for image files: - there are no previews anymore - when trying to open this error is shown
copying it to another location outside of synced folder and decrypt the Folder/file there, everything is fine. The same it was before dropbox update within synced folders...
I also try reverting a .net update but here was no success either...
my system: Edition Windows 11 Pro Version 22H2 Installiert am 05.10.2022 Betriebssystembuild 22621.2428
with latest updates from 2023-10
now I have downgraded dropbox latest beta to 185.4.6054 with offline installer because even after setting \"do not use beta\" in customer account, the small installer installed the beta again - maybe I was simply to fast..
problem example for image files: - there are no previews anymore - when trying to open this error is shown
copying it to another location outside of synced folder and decrypt the Folder/file there, everything is fine. The same it was before dropbox update within synced folders...
I also try reverting a .net update but here was no success either...
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Are the files that are giving you this issue set to 'available offline' or to 'online-only'?
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Also, if you close the Dropbox app completely, does the issue persist?
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Sorry for resurrecting such an old thread: But Martin F.21 - was there ever a fix to this? I'm having the exact same issue! Opening the old boxcryptor-container out of dropbox was just not possible - simply copying the container to another location made it possible again. It seems like dropbox on Windows 11 somehow messes up the synched file somehow
Sorry for resurrecting such an old thread: But - was there ever a fix to this? I'm having the exact same issue! Opening the old boxcryptor-container out of dropbox was just not possible - simply copying the container to another location made it possible again. It seems like dropbox on Windows 11 somehow messes up the synched file somehow
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Dropbox Staff
