We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

faad021's avatar
faad021
New member | Level 2
7 years ago

Can't link an app to Dropbox as it has been 'frozen pending review'

Hello everyone! I am trying to grant an app access to my dropbox account but i keep on getting this error   "This app is unable to link additional users because it has been frozen pending revie...
Error Messages
View
  • Rich's avatar
    Rich
    7 years ago
    faad021 wrote:

    I am trying to grant an app access to my dropbox account but i keep on getting this error

    "This app is unable to link additional users because it has been frozen pending review"

    Any help please?

    You need to contact the developer of the app in question. Only they can provide support for the app. This is something that they will need to resolve with Dropbox Support.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
7 years ago
faad021 wrote:

I am trying to grant an app access to my dropbox account but i keep on getting this error

"This app is unable to link additional users because it has been frozen pending review"

Any help please?

You need to contact the developer of the app in question. Only they can provide support for the app. This is something that they will need to resolve with Dropbox Support.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!