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Forum Discussion
Can't copy ANY files onto Dropbox
I haven't been able to copy files INTO Dropbox for a few weeks now. I am on a Windows 10 system, and up until recently I could drag and drop files into Dropbox. Now I drag and drop and nothing hap...
Do you have a Dropbox folder located in Explorer? If not, then it sounds like you’re running the S Mode app.
If the app isn’t syncing with the site, try uninstalling it by right clicking the app from the Start menu, and then reinstall it from the Windows Store, if you can’t install the desktop app from the Dropbox site.
Keep me posted!
Jay
Dropbox Staff
Dropbox StaffHi msebold, thanks for messaging the Community!
Could you clarify if you’re dragging files onto the Dropbox website, the Dropbox desktop application, or into the Dropbox folder itself?
If you’re getting any errors, what do you see there? Is the app connected to the site?
Try creating a file on the site directly, does it sync to the app?
Let me know how it goes!
P.S. I get no error messages on my desktop app. I just do what I normally do, drag and drop, but no file transfers to DB. No error message.
- Jay
Are you using the Dropbox desktop application from the Dropbox site, or are you running the Dropbox for S Mode app from the Windows Store?
I believe it's the app from the website. However, the DB icon on the taskbar permits me to open "Dropbox for S mode." I've tried both ways, and neither allows me to drag-and-drop documents into DB.
- Jay
Do you have a Dropbox folder located in Explorer? If not, then it sounds like you’re running the S Mode app.
If the app isn’t syncing with the site, try uninstalling it by right clicking the app from the Start menu, and then reinstall it from the Windows Store, if you can’t install the desktop app from the Dropbox site.
Keep me posted!
