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Forum Discussion
Can't access dropbox website on laptop
Hi there, I'm unable to access dropbox.com on my laptop, which is connected to my home WiFi. I have tried various browsers (Chrome, Edge, Firefox) to no avail. I don't have a problem accessing ...
Right, good news! The solution posted in this thread solved the problem.
Solution via the thread:
- Press Windows Key + R.
- Type %WinDir%\System32\Drivers\Etc into the Run window and click OK.
- Delete hosts file.
Hi Hannah,
No luck. Connected my laptop to my mobile data and can't access website still. I can access the website on my phone on both wifi and mobile data.
I even turned off Windows Defender Firewall and my anti-virus (Avast) but neither worked.
No luck. Connected my laptop to my mobile data and can't access website still. I can access the website on my phone on both wifi and mobile data.
I even turned off Windows Defender Firewall and my anti-virus (Avast) but neither worked.
Right, good news! The solution posted in this thread solved the problem.
Solution via the thread:
- Press Windows Key + R.
- Type %WinDir%\System32\Drivers\Etc into the Run window and click OK.
- Delete hosts file.
- Hannah
Dropbox Staff
Super! I'm happy you figured it out.
Make sure to give me a shout if you need anything else! Just want to reply on this, it actually worked for me so thank you! 😊🙏🏻
- Rich
Super User II
Delete hosts file.
Don't just blindly delete the hosts file without checking its content first. The hosts file can be important. If there are entries in the file that affect applications or services other than Dropbox, you could break them.
- T_theresa_A
Community Manager
Hello Lee Sanchez and welcome to the Dropbox Community 🤗. I'm glad to see this thread has helped you access your Dropbox account in your web browser 👨💻.
I would love to hear how you use Dropbox. If you're willing to share, I'm all ears 👂. I'm always interested in different workflows, and you never know, we might have tips to share or suggestions to inspire our internal team.
T 😺 (Dropbox Community Manager)
PS. We have dedicated spaces here on the Community - check them out to see if you would like to join any of them.
thanks for sharing the link...!
