Forum Discussion

Demir2's avatar
Demir2
Explorer | Level 3
9 months ago

Can’t open a .pdf file in a shared link.

I can’t open a pdf file from a sharedlink (iPhone). But I can view it with my another phone. I have tried many ways. Like logging out and deleting the app, rebooting my phone, logging in with another...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Odd indeed Demir2.

 

You should be able to click on the camera-like icon when replying back to me, and attaching your screenshot in order for us to have a visual too.

 

If you have any trouble doing that, make sure you either use a laptop, or request a desktop view of the Dropbox site on your browser. 

  • Demir2's avatar
    Demir2
    Explorer | Level 3
    9 months ago

     

    Megan 

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      Hey Demir2, can I send you an email in order for us to have a closer look into this? 

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