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Forum Discussion

Demir2's avatar
Demir2
Explorer | Level 3
6 months ago

Can’t open a .pdf file in a shared link.

I can’t open a pdf file from a sharedlink (iPhone). But I can view it with my another phone. I have tried many ways. Like logging out and deleting the app, rebooting my phone, logging in with another...
Mobile
Preview
Shared Links
View
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Odd indeed Demir2.

 

You should be able to click on the camera-like icon when replying back to me, and attaching your screenshot in order for us to have a visual too.

 

If you have any trouble doing that, make sure you either use a laptop, or request a desktop view of the Dropbox site on your browser. 

  • Demir2's avatar
    Demir2
    Explorer | Level 3
    6 months ago

     

    Megan 

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Hey Demir2, can I send you an email in order for us to have a closer look into this? 

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