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Forum Discussion
BizStandard: Doc opened via link, no longer giving Open Button option for editing (as in Word etc )
Hoping to gain insight on a strange problem that just recently cropped up in my Business Dropbox, in condition of internal colleagues sending the direct file link to me by email to documen in common ...
Hi everyone,
We were able to identify an issue that was causing the inconsistent behavior with the "Open In" button. This should now be resolved but please let us know if you continue to see this issue. Thank you for bringing this to our attention and apologies for the inconvenience this has caused.
michal_j Are you still seeing the issue where you see "This item was deleted" message on any other share links?
hi there,
since yesterday I'm experiencing wrong working some sharing links
I'm part of team and every wrong working link is from my teammates, no matter which way they did the link
before yesterday when I'v got share link and opened in browser, I could open file directly into my app (for my expample Adobe Indesign or Explorer), or I could just click left bracket and go back to folder list
from yesterday I can only download file, nothing more - looks like I'm not signed or I have no rights, although I'm still signed on and I'm still part of team... one file even looks like it is deleted, but it is still there
screen 1 - correctly working link to INDD file - with Open in button and left bracket
screen two - it says file is deleted, even it is not
screen three - wrong working link - I can only download file, nothing more
screen 3 is link for same file as screen 2 generated just few minutes later
now I have too look for every file manualy in folder structure and it is big problem for our workflow and efficiency
thanks for any idea what is wrong
Hannah CDropbox Product Manager
Hi everyone,
We were able to identify an issue that was causing the inconsistent behavior with the "Open In" button. This should now be resolved but please let us know if you continue to see this issue. Thank you for bringing this to our attention and apologies for the inconvenience this has caused.
michal_j Are you still seeing the issue where you see "This item was deleted" message on any other share links?
