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Forum Discussion
adj7388
2 years agoExplorer | Level 3
Backups do not display on website.
I cannot display my backups on the website. The URL that is not working:
https://www.dropbox.com/backup/all?_tk=web_left_nav_bar
See screenshot below. That is what I see at the above URL.
Here's what I have tried:
- Three browsers: Chrome, Firefox, Edge. This fails on all three.
- Signed out and signed back in.
- Cleared cache and cookies for all *.dropbox.com
- Tried at different times of the day (this has not been working for about 12 hours)
Note: Choosing "View backed up files" from the desktop app works fine to display the files from a backup. I just cannot list the backups and display the files on the website.
- MeganDropbox Staff
- adj7388Explorer | Level 3
Using the waffle icon in the upper left.
By the way, I forgot to mention: I recently upgraded from Windows 10 to Windows 11. Not sure why that would matter, but thought I would mention it.
- draglistNew member | Level 1
I am having a similar issue, if not the same one. My dropbox main web screen does not show me my Backups anywhere. To get to them, I need to search for 'PC' which then brings me to the separate Dropbox backups page. I should be able to get to all my Dropbox features from one location on the web. It should appear in the left hand navigation column at a minimum.
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