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Forum Discussion
adj7388
2 years agoExplorer | Level 3
Backups do not display on website.
I cannot display my backups on the website. The URL that is not working: https://www.dropbox.com/backup/all?_tk=web_left_nav_bar See screenshot below. That is what I see at the above URL. Here'...
adj7388
Explorer | Level 3
Using the waffle icon in the upper left.
By the way, I forgot to mention: I recently upgraded from Windows 10 to Windows 11. Not sure why that would matter, but thought I would mention it.
Megan
2 years agoDropbox Staff
Hi adj7388, and I am assuming you also get the same results when you try to access the link directly?
- adj73882 years agoExplorer | Level 3
Yes, same result accessing the URL directly or via the waffle menu. In all browsers.
And here's what I see in the javascript console in Chrome:
- Megan2 years agoDropbox Staff
Hi adj7388, can you also try an incognito tab on your browser?
If this doesn't work, can I send you an email, in order for us to have a closer look into this?
- adj73882 years agoExplorer | Level 3
Yes, same result in incognito mode. Chrome screenshot below. I didn't try in other browsers since it didn't seem likely to be different.
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