You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jaroslawistok's avatar
jaroslawistok
Helpful | Level 6
2 months ago

All files show as zero bytes.

mac monterey   After restore and syncing now are the fils with zero bytes. Some are showing size after opening but some I can't open at all, even if the preview thumbnail is showing in finder
Desktop
Preview
View
  • jaroslawistok's avatar
    jaroslawistok
    2 months ago

    ok, it now seems to download all the files.
    I hope new filse are on both sides.

     

    thx

jaroslawistok's avatar
jaroslawistok
Helpful | Level 6
2 months ago

I tried too but the same.
Earlier I coud always saw the size without having this option

  • jaroslawistok's avatar
    jaroslawistok
    Helpful | Level 6
    2 months ago

    ok, it now seems to download all the files.
    I hope new filse are on both sides.

     

    thx

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Awesome news jaroslawistok!

       

      If you need something else, please let me know and I will be more than happy to help every step of the way.  😀

    • T_theresa_A's avatar
      T_theresa_A
      Icon for Community Manager rankCommunity Manager
      2 months ago

      Hey jaroslawistok , I am Theresa one of the Community Managers here at Dropbox. I'm really glad to see that your issue has been resolved 🙌, I'd love to know more about how you use Dropbox. What’s your favourite feature, or is there a handy tip you'd share with someone who's just getting started? Who knows, we might even have some cool tricks we could share with you or ideas that you could pass along to our team 😸

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!