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Forum Discussion
A message about the desktop is not allowing me to see my files online
Hello everyone,
After I login to Dropbox I get the message:
Successfully logged in
Now, explore Dropbox on desktop.
And a button that reads "Open Dropbox"
When I click on that button a message that reads "Do you want to allow this website to open “Dropbox”?"
At which point nothing happens. I am unable to see my files.
MacBook Pro
13-inch M1 2020
- Hannah
Dropbox Staff
Hey 1875423, thanks for reaching our to us.
It sounds like this message is prompting you to install the Dropbox desktop app on your computer.
Are you trying to install the app or do you just want to access your files on dropbox.com?
If the latter, can you access them by going to this page?
Also, please send us a full screenshot of your screen, showing this message, so we can investigate further.
Thanks!
