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Forum Discussion
ChrisFrostAtSamsara
2 years agoNew member | Level 2
Unable to export documents that are in the "Migrated Paper Docs" folders
Hello, We are having trouble fetching a category of Dropbox paper docs via the API and would like to ask for help. In particular, we would like to use the Dropbox API to download/export paper doc...
Greg-DB
2 years agoDropbox Staff
Paper docs in the "Migrated Paper Docs" folder would be .paper files, which would need to be exported instead of downloaded, so files_export_to_file (or files_export) would be the right method to use.
A "not_found" Dropbox API error indicates that the API call failed because there was nothing currently found at the specified path
in the connected account under the relevant root. For example, this can happen if there's a mistake or typo in the path
value the app supplies, if the file/folder has been renamed, moved, or deleted from that path, if the app is not connected to the correct account for that particular path, etc.
When specifying the path, make sure you provide the full and accurate path for the desired file under the relevant root. For example, if you have a file named "example.paper" inside a folder named "Migrated Paper Docs", the path would be "/Migrated Paper Docs/example.paper"
. You can find more information on path formats here.
Here are several things you can check in particular to debug this:
- Make sure you're using a currently accurate
path
value: You can use /2/files/list_folder and /2/files/list_folder/continue to list the contents of a folder so you can check what the correctpath
values would be for items in those folder(s). To list the root, setpath
to the empty string""
when calling /2/files/list_folder. You can use thepath_lower
orid
values returned for the files/folders in that folder to interact with those files/folders.
- Make sure you're connected to the correct account for the
path
value you're using: You can use /2/users/get_current_account to check which account the app is connected to.
- Make sure you're using app folder-relative paths, if your app is registered for the "app folder" access type: Apps with the "app folder" access type can only access the contents of the special app folder that gets automatically created for it. If your app has the "app folder" access type, then it will only be able to access files in the app folder, and the root for any path value supplied by that app will automatically be the app folder root. You can find more information on app permissions here. For example, If your app has the app folder access type and you're trying to access something you can see on the Dropbox web site at
"/Apps/<app folder name>/folder/example.csv"
, you should only send thepath
value as"/folder/example.csv"
.
- Make sure you're accessing the relevant root: When using an app with the "full Dropbox" access type, API calls default to the member folder, but if you're trying to access the "team space" (only applicable to members of a team with the "team space" configuration), you'll need to configure that as the root explicitly, as covered in the Team Files Guide.
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