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Nickolas S.'s avatar
Nickolas S.
New member | Level 1
10 years ago

Solution to : Fatal error: Uncaught exception 'Dropbox\Exception_NetworkIO' with message 'Error executing HTTP request: Operation too slow. Less than 1024 bytes/sec transfered the last 10 seconds'

Greetings

I get those errors on my app.

Fatal error: Uncaught exception 'Dropbox\Exception_NetworkIO' with message 'Error executing HTTP request: Operation too slow. Less than 1024 bytes/sec transfered the last 10 seconds'

Is there anything I can do in this regards?

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    This error is indicating that the connection to the Dropbox API is occurring very slowly. This can be due to network issues, or server issues on our side. In most cases, this is transient and will resolve itself, so you can just have your app retry the request.

    If you're seeing this consistently though, please open an API ticket with more details, e.g., what calls you're seeing this on, at what rate, etc. and we'll be happy to look into it:

    https://www.dropbox.com/developers/contact

  • Nickolas S.'s avatar
    Nickolas S.
    New member | Level 1

    Is there any ways to keep displaying the app while skipping the Dropbox calls? It's a cause of nervousness for the client to know that his app might crash at any times for a short duration... :S

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    You can catch the Exception_NetworkIO exception in your code like any other exception and have your app handle it however desired. E.g., have your app continue showing previous results, display a warning, etc.

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