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Forum Discussion
"restricted content" errors, except not copyrighted?
Hey there; I am making API requests to sync my dropbox to my freenas server using rclone / pull / sync. it keeps failing for "restricted content". However if you look at the files that are failing i...
Awesome Greg, thanks for giving it ia kick. I looked to see if there was a different developer support link before I sent that ticket, because I've worked in support before and I know that you can't arm everyone on the front line with the wierd corner case solutions.
Let me know if I need to do anything to make it go, otherwise I will standby for contact from support.
Greg-DB
Dropbox Staff
Dropbox StaffI'm sorry to hear about your trouble in the support ticket. In some simple cases in the past I have been able to get the issue rectified directly, but I cannot always do so.
Anyway, it looks like the support agent on your ticket was confused. I'll re-open it and redirect it to the right people.
Awesome Greg, thanks for giving it ia kick. I looked to see if there was a different developer support link before I sent that ticket, because I've worked in support before and I know that you can't arm everyone on the front line with the wierd corner case solutions.
Let me know if I need to do anything to make it go, otherwise I will standby for contact from support.
Hey Greg; Thanks for putting this through to Support. They got back to me quickly.
I sent them the Dropbox links for a handful of the offenders and they were able to immediately fix it. Interesting little thing, I had to use the windows client right-click menu to get the dropbox links for them -- the website would generate links for those specific files. I am guessing it was the same problem that hung up the API.
Anyway, all is well and I appreciate everyone's help!
MS
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