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Forum Discussion

Sam80's avatar
Sam80
Helpful | Level 5
3 years ago

Re: Suddenly getting "v1_retired" error

It looks like this may be occurring again now when making requests with `grant_type=refresh_token`.

  • SirCrumpet's avatar
    SirCrumpet
    New member | Level 2

    We're also seeing this {"error": "v1_retired"} response quite regularly.

     

    From a few quick twitter/github issue searches it seems to be affecting quite a few users - would be great to get an update on resolution (and/or indication on https://status.dropbox.com 🙂) if possible.

     

    Thanks!

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Staff rankDropbox Staff

      SirCrumpet Thanks for the note. I don't have an update on this yet, but I'll follow up here once I do.

  • mick_bg's avatar
    mick_bg
    Explorer | Level 4

    Let me add my voice to the chorus. It's been days and the situation is getting worse. Even without syncing, I get the error. I'm using Maestral.

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Staff rankDropbox Staff

      mick_bg Thanks for the note. The team is looking into it. I'll follow up here once I have any news.

      • craigz's avatar
        craigz
        Explorer | Level 4

        Chiming in as another Maestral user. This error started popping up infrequently a few weeks ago and it's been happening more and more often, especially over the past couple days. Today alone it's happening about 3-4 times per hour which is beyond frustrating.
        In addition to happening periodically when I'm personally doing nothing whatsoever with Dropbox, it also occurs nearly every time I add something to my synced folder. 

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for letting us know. I'll bring this up with the team. Can you also let me know if you're seeing this on all such calls, or only a portion? If it's not all calls, can you let me know roughly what percent of these calls fail like this for you?

    • Sam80's avatar
      Sam80
      Helpful | Level 5

      Only a portion of them. They have been reported by other users of our app, from the number of reports I would estimate about 10% of calls.

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        Thanks! I'll let you know once I have any news on this.

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