You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

lo511's avatar
lo511
New member | Level 2
3 years ago

One Dropbox account Maestral integration not working

One of my Dropbox accounts doesn't work with the Maestral app. I've tried several times on different machines and the status remains as "Indexing" even after letting it run for a better part of the week. I tried moving the same files to another Dropbox account and set up Maestral with that account which actually did finish indexing and ended up running properly. How can I fix this?

I don't want to switch to a completely new Dropbox account just because of this.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    It sounds like you’re experiencing an issue with a third party application. Please reach out to the support organization for that app for help. If the developers of this app are having any trouble with the Dropbox API itself, they can reach out to Dropbox developer support directly with the relevant technical details.