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Forum Discussion

justin-ahsay's avatar
justin-ahsay
Explorer | Level 4
9 months ago

OAuth authorization cannot connect to a team scoped app when team admin has personal account linked

I have a team scoped app and it was working just fine. Starting from yesterday, authorization (token_access_type=offline&response_type=code) fails with: Error connecting app There was an error proc...
API
  • Greg-DB's avatar
    Greg-DB
    9 months ago

    This should be working now. Please try again and let us know if you're still seeing any issues.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff

Thanks for the report! We'll look into it, and I'll follow up here once I have any news on this.

justin-ahsay's avatar
justin-ahsay
Explorer | Level 4
9 months ago

Hi, just tested again and the issue is still encountered. May I know if there is any update?

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    This is still open with engineering, but I don't have any news on it yet. I'll reply here once I have an update to share.

    • jbcodes's avatar
      jbcodes
      New member | Level 2
      9 months ago

      We are experiencing the same issue.

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff
        9 months ago

        jbcodes The team is working on a fix for this. I'll follow up here once it's released.

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