We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
A S.13
6 years agoExplorer | Level 4
Internal server error 500 when attempting to restore files
I deleted a handful of files and am trying to restore them, but about 1/3 of them give an internal server error when attempting to do so. Below is the request ID and below that is the code being use...
A S.13
Explorer | Level 4
No, there are no files found at all in my /Weber directory.
A S.13
6 years agoExplorer | Level 4
Correction: If I specify myself in the 'Deleted By' folder, it DOES find the files. I'm going to attempt to restore them via that method, but I would still like to know the reason for the 500 errors so I can avoid them in the future.
I love Dropbox's API, but I'd truly like it to be consistent and reliable.
- Greg-DB6 years agoDropbox Staff
Thank you for checking that!
- A S.136 years agoExplorer | Level 4
Restoring via the web site has restored 26 GB worth of data, but I had about 3 times that much. Still going to attempt to restore via the API
- Greg-DB6 years agoDropbox Staff
The error handling on the API should be fixed now. This case should no longer return a 500 and will instead properly return a 409 for revisions that can't be restored.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
5,875 PostsLatest Activity: 2 months agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!