Forum Discussion

Helpful | Level 5

3 years ago

How long does it take to update file preview image (thumbnail) If document content is changed or new

Hello! Could you please help me? How long does it take to update file preview image (thumbnail) If document content is changed or new version of file was uploaded?

API

Greg-DB
3 years ago
Rolana There isn't a documented guarantee on this for /2/files/get_thumbnail_batch, but changes should be reflected more or less immediately.

Walter
Dropbox Staff
3 years ago
Hey Rolana, thanks for using Dropbox and welcome to the Community!

Edits you apply on your Dropbox files should be syncing immediately on your connected devices and our website.

Let me know if you have anything else to ask!
- Rolana
  Helpful | Level 5
  3 years ago
  And is thumbnail field (in response of /get_thumbnail_batch endpoint) also updated immediately after edits applied on files?
  
  https://www.dropbox.com/developers/documentation/http/documentation#files-get_thumbnail_batch
  - Jay
    Dropbox Staff
    3 years ago
    Hi Rolana, the thumbnails should be updated more or less immediately, however, I'll move your thread to the API section for a more precise answer.