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Forum Discussion

Rolana's avatar
Rolana
Helpful | Level 5
3 years ago

How long does it take to update file preview image (thumbnail) If document content is changed or new

Hello! Could you please help me? How long does it take to update file preview image (thumbnail) If document content is changed or new version of file was uploaded?
API
  • Greg-DB's avatar
    Greg-DB
    3 years ago

    Rolana There isn't a documented guarantee on this for /2/files/get_thumbnail_batch, but changes should be reflected more or less immediately.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago
Hi Rolana, the thumbnails should be updated more or less immediately, however, I'll move your thread to the API section for a more precise answer.
  • Rolana's avatar
    Rolana
    Helpful | Level 5
    3 years ago

    Thank you very much! I missed that there is such section 😅

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Rolana There isn't a documented guarantee on this for /2/files/get_thumbnail_batch, but changes should be reflected more or less immediately.

      • Rolana's avatar
        Rolana
        Helpful | Level 5
        3 years ago

        Greg-DB Is there a chance that some previews can be generated in 10 or more minutes after changes applied?

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