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Forum Discussion
ddcjoee
4 years agoExplorer | Level 3
from_lookup/not_found
Hello, I am running into an interesting issue when trying to copy a file from one shared folder to another. I was receiving a response that the file could not be found with the path I provided. I...
brian q.
Helpful | Level 6
Just saw a similar type or error as this.
Using the HTML api interface directly
Error response is: {"error_summary": "not_found/...", "error": {".tag": "not_found"}}
The process of doing this is
a) generate a copyref, then (aka from https://api.dropboxapi.com/2/files/copy_reference/get
b) use it in a post to https://api.dropboxapi.com/2/files/copy_reference/save
Tokens are valid (all using new short lived tokens).
The function works on basically all our users except one test case at this time (aka a problem account)
Here's the copyref failing as I write this:
create the reference
{"path":"id:Hs9eoD0tX5UAAAAAAAAADg"}
{"metadata": {".tag": "folder", "name": "TheDishEpisode_SHR_F178_EN_US_20_2K_20220926_AutoDCP_SMPTE_OV", "path_lower": "/dcps/thedishepisode_shr_f178_en_us_20_2k_20220926_autodcp_smpte_ov", "path_display": "/dcps/TheDishEpisode_SHR_F178_EN_US_20_2K_20220926_AutoDCP_SMPTE_OV", "id": "id:Hs9eoD0tX5UAAAAAAAAADg"}, "copy_reference": "AAAAALfD6UEyOG5oaHZqYjZlY3M", "expires": "2052-09-22T22:00:35Z"}
Actually do the copy with the above refernce
{"copy_reference":"AAAAALfD6UEyOG5oaHZqYjZlY3M","path":"\/deliverables\/tciff2022\/d1\/adam@adambarta.com\/TheDishEpisode_SHR_F178_EN_US_20_2K_20220926_AutoDCP_SMPTE_OV"}
And the results
{"error_summary": "not_found/.", "error": {".tag": "not_found"}}
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